Privacy Policy

Last updated: November 6, 2026

This Privacy Policy describes how Timber Smoke BBQ (“we,” “us,” or “our”) collects, uses, and shares information when you visit timbersmokebbq.com or purchase from our online store.

Information we collect

Order information — name, email, shipping address, phone (if provided), and purchase details needed to fulfill your order
Contact information — details you submit through our contact form, email to support@timbersmokebbq.com, or newsletter signup
Device & usage data — browser type, IP address, pages viewed, and similar analytics that help us improve the storefront

How we use information

Process and ship orders, and send related transactional emails
Respond to customer service requests
Improve our website, products, and shopping experience
Send marketing messages only when you opt in (you may unsubscribe anytime)

Shopify hosting & payment processing

Our storefront is hosted on Shopify. Shopify processes payments and stores storefront data on our behalf. Payment card details are handled by Shopify’s payment processors—we do not store full card numbers on our own servers. Review Shopify’s privacy documentation for additional platform details.

Cookies & analytics

We use cookies and similar technologies for cart functionality, preferences, and analytics. You can control cookies through your browser settings; disabling some cookies may affect checkout.

We do not sell personal data

Timber Smoke BBQ does not sell your personal information. We share data only with service providers who help us operate the store (such as Shopify, shipping carriers, and email tools) under appropriate confidentiality obligations.

Your privacy rights

Depending on where you live, you may have rights to access, correct, or delete personal information, or to opt out of certain processing. To make a request, email support@timbersmokebbq.com. We will respond as required by applicable United States law.

Data retention & security

We retain order and account-related information as needed for legal, accounting, and customer-service purposes. We use commercially reasonable safeguards; no method of transmission over the Internet is 100% secure.